Taking delivery of an office unit in Bocagrande: what the acta has to record

Handover is the one moment when the buyer has the property in front of him and still holds something to pay or to demand. Whatever is left out of the acta that day stops being a claim and becomes a conversation.

Taking delivery of an office unit is not signing that the keys arrived: it is recording the condition in which the property is received, the open items, and how and when they will be addressed. The acta de entrega is a private document between the parties, and its worth lies in its detail: an inventory of what is handed over, meter readings, the state of finishes and equipment, keys and remotes, and the list of observations signed by both sides. New construction adds the recibo de obra and whatever the builder has warranted; a resale adds whatever the seller undertook in the promesa de compraventa, the binding promise of sale. After handover the claim changes counterpart: it stops being a conversation with a seller or a builder and becomes a contractual matter, which is where it starts to matter whether there are proceedings open against the person who sold to you.

An office unit is bought differently because it does not live on passing footfall but on the building's ability to work as a business address. What makes it usable are services the unit does not control: the hours lifts and security actually run, the air conditioning and how it is metered, backup power, connectivity and visitor parking. None of that is fixed inside the unit and all of it runs through the administración, so the review looks at the building rather than at the door. The second difference is destinación, the recorded permitted use: in mixed-use towers, units whose registered use is residential are routinely sold as offices, and the mismatch between what the deed says, what the reglamento allows and what planning rules require is what later blocks registering the activity or receiving the public. The third is the rental market: an office tenant is a company choosing on address, floor area and building services, and is replaced by another of the same kind, so occupancy depends on the state of the whole tower far more than on the state of the unit.

Bocagrande works like a mature resale market, with consequences that do not repeat up north. The counterparty is almost never a builder: it is a long-standing owner or, very often, an unsettled sucesión, an estate proceeding, whose heirs live in different countries, so closing depends not on one power of attorney but on several, and on the partition among them. The registry record is old too: it was opened when the building was submitted to the condominium regime, it carries legacy entries such as cancelled mortgages, patrimonio de familia and afectación a vivienda familiar, both family-home protections, or lifted attachments, and the recorded area does not always match a current survey, so you compare the registry record against the deed and against the unit's floor plan. The peninsula is also land reclaimed from the sea under subdivisions the District authorized in their day, and the oldest deeds still carry references to those parcelaciones, the original platting. Day-to-day power sits with the owners' assembly and its manager, so in a tower with a long record of decisions the minutes and the status of the condominium's lawsuits matter more than the brochure.

What is specific to Bocagrande

What to verify, step by step

1. Ask for the acta template before the appointment and read it with your lawyer: anything without a field will not get written down.
2. Walk the property with the permit and the approved drawings in hand and compare what was built against what the curaduría authorised.
3. Put meter readings, the inventory of keys and remotes, and every observation with the open item it creates in writing.
4. Check the handover points that belong to office units: whether the deed's permitted use is office or residential, because in mixed-use towers residential units are routinely sold as offices; the hours the lifts, air conditioning and security actually operate, and whether use outside those hours is billed separately and whether the administración requires a declared destinación (recorded permitted use) and prior notice to receive the public, and which visitor parking is assigned to the unit.
5. Add what has to be verified in Bocagrande: the building's actual age and whether it has a structural vulnerability study, since much of the stock was built under seismic codes earlier than those now in force; what the condominium bylaws say about daily rentals, which on this peninsula is the difference between being able to rent and not and how many parking spaces the unit holds in the deed, not in the brochure, because older towers do not have one per apartment.
6. If you cannot attend, grant a power of attorney to someone who receives on your behalf, and require the signed acta plus photographs and video of the walkthrough the same day.

Mistakes that cost money

• Signing the acta with no observations so as not to delay handover. It is the most expensive waiver in the process, and it is made out of politeness.
• Taking delivery without clearance certificates for dues and utilities. The unpaid account follows the property, not the seller who left.
• Leaving an open item in a WhatsApp message. The acta gets signed; the message gets deleted.

Frequently asked questions

Can I take delivery of an office unit without travelling to Cartagena?

Yes, with a power of attorney granted before a Colombian consul or apostilled. Whoever receives should be someone technical, not the same broker who sold it.

Who do I claim from after handover?

It depends on what was signed: the builder for what was warranted, the seller for what was promised, and the administración for anything that is common property. That is why the acta is drafted with names in it.

Is video of the walkthrough worth anything?

It backs up what was written in the acta. It does not replace it: the signed document is what binds.

Where to check it

• Curadurías Urbanas de Cartagena — whether a current building or subdivision permit exists and exactly what it authorises
• Alcaldía Mayor de Cartagena de Indias — property tax, betterment levies and District procedures
• Rama Judicial — whether there is pending litigation over the property or its owners
• Cartagena de Indias — the rules of the municipality Bocagrande belongs to

Official bodies. Specific figures are requested there, not copied from a listing.

Updated 2026-11-06