Water running on the day of the visit does not prove that availability has been certified, and the meter feeding an off-plan new construction is not always registered to the property itself. These are two separate documents, issued by different bodies, and a buyer who asks for neither inherits whatever was never checked.
Service availability is evidenced by a certification from the utility company for that specific property, and it is the document the curaduría looks at when a permit is requested. A seller's word, a temporary hook-up or a line drawn from a neighbour are not the same thing, and the difference decides whether an off-plan new construction can be lived in, conveyed or remodelled. Alongside that sits the bill: in Colombia utility balances follow the property rather than the person who ran them up, so the account status and the name recorded on the meter belong in the promesa de compraventa (the binding promise of sale) and not in an act of trust. How much is owed is for the utility to state; who pays it is what gets agreed in writing before signing.
Off-plan new construction is bought differently because at signing the property does not yet exist: what exists is a project, a permit and a company that has to stay standing until delivery. The document, not the apartment, is therefore what gets reviewed. The first thing that changes is the path of the money: instalments are paid into a patrimonio autónomo —a trust estate— administered by a fiduciaria rather than into the builder's own account, and it is worth knowing what conditions must be met before those funds are released to the works. The second is that what you sign may be a promesa de compraventa, a binding promise of sale, or only an encargo fiduciario, a trust deposit instruction; they do not bind alike and do not unwind alike, and what happens if the project never starts depends on which one it is. The third is that the unit's identity rests on a plan that allows adjustment, so read which tolerances and specification changes the seller reserved and how the buyer is told of them. The fourth, for a buyer abroad, is duration: every transfer has to be documented and someone has to be empowered to sign and take delivery years later.
Serena del Mar runs on rules of its own. The land is developed under a plan parcial, a master plan adopted by District decree, and that decree, not a general reading of the POT, the city land-use plan, is what sets uses, land transfers to the city and development obligations for a given lot. So the document to request here is the adopting decree with its drawings; the land-use certificate that serves in a settled neighborhood is not enough. The second difference is a layer of private government that exists nowhere else: the ciudadela, the master community, has its own statutes, an architectural committee and design rules governing façades, fences and renovations, and those rules follow the property on resale, binding a buyer who never negotiated them. The third is the counterparty: you usually deal with the developer or with a fiduciaria, a trust company, administering the stages, and the unit's registry record descends from a very large parent parcel subdivided in phases, so title is verified upward, to the matriz, the parent record, and to the deeds transferring land to the District. Infrastructure was built by the developer: what matters is whether it has been handed over to the utility or is still privately held.
What is specific to Serena del Mar
A city planned from scratch along the Anillo Vial, with its own street grid, institutional amenities and phased stages. There are tower apartments, condominium houses and serviced lots, and what is on offer depends on which stage is open. It has direct access from the Anillo Vial and a transport terminal on the city's northern side.
- which stage of the master plan the property sits in, because the development obligations and infrastructure timelines differ between them
- which amenities are actually built and which are merely approved, a distinction the sales office does not always draw
- how the master-community dues work alongside the individual complex's dues, which are two separate charges that add up
What to verify, step by step
- Ask the utility company for a water and sewer availability certification issued for the property's registry folio, not for the development or the sector.
- Request the latest account statement for each service and ask the company whether there are payment arrangements, refinancings or disputed charges on that meter.
- Check whose name the meter is in and whether it matches the unit being shown: in a copropiedad, individual meters sit next to common-area services billed through the dues.
- Check what belongs to an off-plan new construction itself and does not change with the sector: which patrimonio autónomo (the trust estate holding buyers' funds) the instalments are paid into and which fiduciaria administers it, because the money should not reach the builder's own account; whether the licencia de construcción has actually been issued or the project is still in prelanzamiento, and what punto de equilibrio (the pre-sale threshold) must be met before building starts and what the signed document says about the return of funds if that threshold is never met, and whether you signed a promesa de compraventa or only an encargo fiduciario (a trust deposit instruction).
- Check in addition what Serena del Mar requires in particular, with the authority that imposes it: which stage of the master plan the property sits in, because the development obligations and infrastructure timelines differ between them; which amenities are actually built and which are merely approved, a distinction the sales office does not always draw and how the master-community dues work alongside the individual complex's dues, which are two separate charges that add up.
- Have the promesa state who answers for balances predating closing, and ask for the paz y salvo (a clearance certificate for the account) before signing; it can be requested without being in Colombia.
Mistakes that cost money
- Treating the bill the seller shows you as an account statement. A bill covers one billing period; a statement shows the balance and any arrangements in force.
- Assuming service because the main runs along the street. A main in front of the lot and a metered connection to the lot are different things, and on land purchases that is exactly where the sums fail.
- Forgetting common-area services. In a copropiedad the lift, pump and lighting consumption arrives through the administration dues, not through the unit's own bill.
Frequently asked questions
- Does the seller's utility debt pass to the buyer?
- The balance is charged against the property, so it is a point to be agreed expressly in the promesa. Ask the utility for a certification of the account status and have your attorney review how that clause was drafted.
- Who issues the availability certification?
- The company that provides the service at that property. The curaduría and the Alcaldía require it as an annex, but they do not issue it.
- Can all of this be requested from outside Colombia?
- The account statement and the certification are requested from the utility and in several cases handled online. Where the request has to come from the owner, the seller files it and you receive the document in writing.
Where to check it
- Alcaldía Mayor de Cartagena de Indias — property tax, betterment levies and District procedures
- Plan de Ordenamiento Territorial de Cartagena — land use, the rules applying to the property and protected land
- Curadurías Urbanas de Cartagena — whether a current building or subdivision permit exists and exactly what it authorises
- Cartagena de Indias — the rules of the municipality Serena del Mar belongs to
Official bodies. Specific figures are requested there, not copied from a listing.
Updated 2026-11-06
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