Handover is the one moment when the buyer has the property in front of him and still holds something to pay or to demand. Whatever is left out of the acta that day stops being a claim and becomes a conversation.
Taking delivery of an off-plan new construction is not signing that the keys arrived: it is recording the condition in which the property is received, the open items, and how and when they will be addressed. The acta de entrega is a private document between the parties, and its worth lies in its detail: an inventory of what is handed over, meter readings, the state of finishes and equipment, keys and remotes, and the list of observations signed by both sides. New construction adds the recibo de obra and whatever the builder has warranted; a resale adds whatever the seller undertook in the promesa de compraventa, the binding promise of sale. After handover the claim changes counterpart: it stops being a conversation with a seller or a builder and becomes a contractual matter, which is where it starts to matter whether there are proceedings open against the person who sold to you.
Off-plan new construction is bought differently because at signing the property does not yet exist: what exists is a project, a permit and a company that has to stay standing until delivery. The document, not the apartment, is therefore what gets reviewed. The first thing that changes is the path of the money: instalments are paid into a patrimonio autónomo —a trust estate— administered by a fiduciaria rather than into the builder's own account, and it is worth knowing what conditions must be met before those funds are released to the works. The second is that what you sign may be a promesa de compraventa, a binding promise of sale, or only an encargo fiduciario, a trust deposit instruction; they do not bind alike and do not unwind alike, and what happens if the project never starts depends on which one it is. The third is that the unit's identity rests on a plan that allows adjustment, so read which tolerances and specification changes the seller reserved and how the buyer is told of them. The fourth, for a buyer abroad, is duration: every transfer has to be documented and someone has to be empowered to sign and take delivery years later.
Serena del Mar runs on rules of its own. The land is developed under a plan parcial, a master plan adopted by District decree, and that decree, not a general reading of the POT, the city land-use plan, is what sets uses, land transfers to the city and development obligations for a given lot. So the document to request here is the adopting decree with its drawings; the land-use certificate that serves in a settled neighborhood is not enough. The second difference is a layer of private government that exists nowhere else: the ciudadela, the master community, has its own statutes, an architectural committee and design rules governing façades, fences and renovations, and those rules follow the property on resale, binding a buyer who never negotiated them. The third is the counterparty: you usually deal with the developer or with a fiduciaria, a trust company, administering the stages, and the unit's registry record descends from a very large parent parcel subdivided in phases, so title is verified upward, to the matriz, the parent record, and to the deeds transferring land to the District. Infrastructure was built by the developer: what matters is whether it has been handed over to the utility or is still privately held.
What is specific to Serena del Mar
A city planned from scratch along the Anillo Vial, with its own street grid, institutional amenities and phased stages. There are tower apartments, condominium houses and serviced lots, and what is on offer depends on which stage is open. It has direct access from the Anillo Vial and a transport terminal on the city's northern side.
- which stage of the master plan the property sits in, because the development obligations and infrastructure timelines differ between them
- which amenities are actually built and which are merely approved, a distinction the sales office does not always draw
- how the master-community dues work alongside the individual complex's dues, which are two separate charges that add up
What to verify, step by step
- Ask for the acta template before the appointment and read it with your lawyer: anything without a field will not get written down.
- Walk the property with the permit and the approved drawings in hand and compare what was built against what the curaduría authorised.
- Put meter readings, the inventory of keys and remotes, and every observation with the open item it creates in writing.
- Check the handover points that belong to off-plan new constructions: which patrimonio autónomo (the trust estate holding buyers' funds) the instalments are paid into and which fiduciaria administers it, because the money should not reach the builder's own account; whether the licencia de construcción has actually been issued or the project is still in prelanzamiento, and what punto de equilibrio (the pre-sale threshold) must be met before building starts and what the signed document says about the return of funds if that threshold is never met, and whether you signed a promesa de compraventa or only an encargo fiduciario (a trust deposit instruction).
- Add what has to be verified in Serena del Mar: which stage of the master plan the property sits in, because the development obligations and infrastructure timelines differ between them; which amenities are actually built and which are merely approved, a distinction the sales office does not always draw and how the master-community dues work alongside the individual complex's dues, which are two separate charges that add up.
- If you cannot attend, grant a power of attorney to someone who receives on your behalf, and require the signed acta plus photographs and video of the walkthrough the same day.
Mistakes that cost money
- Signing the acta with no observations so as not to delay handover. It is the most expensive waiver in the process, and it is made out of politeness.
- Taking delivery without clearance certificates for dues and utilities. The unpaid account follows the property, not the seller who left.
- Leaving an open item in a WhatsApp message. The acta gets signed; the message gets deleted.
Frequently asked questions
- Can I take delivery of an off-plan new construction without travelling to Cartagena?
- Yes, with a power of attorney granted before a Colombian consul or apostilled. Whoever receives should be someone technical, not the same broker who sold it.
- Who do I claim from after handover?
- It depends on what was signed: the builder for what was warranted, the seller for what was promised, and the administración for anything that is common property. That is why the acta is drafted with names in it.
- Is video of the walkthrough worth anything?
- It backs up what was written in the acta. It does not replace it: the signed document is what binds.
Where to check it
- Curadurías Urbanas de Cartagena — whether a current building or subdivision permit exists and exactly what it authorises
- Alcaldía Mayor de Cartagena de Indias — property tax, betterment levies and District procedures
- Rama Judicial — whether there is pending litigation over the property or its owners
- Cartagena de Indias — the rules of the municipality Serena del Mar belongs to
Official bodies. Specific figures are requested there, not copied from a listing.
Updated 2026-11-06
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